My game won’t load. What should I do?

If Food Battle: The Game crashes while you are playing or will not fully load please perform the following steps:

Devices running iOS 6.x+

  1. Double tap on the home button so that a row of icons (open apps) appear at the bottom.
  2. Tap and hold any of the icons until they all start to wiggle and get a red dot with a white stripe in the upper left corner.
  3. Tap on all red dots on all icons to quit the apps running in the background (including Food Battle: The Game)
  4. Double tap on your home-button again.
  5. Re-boot your device.
  6. Launch Food Battle: The Game and try again.

Devices running iOS7.x/8.x+

  1. Double tap the home button on your device
  2. Swipe all application previews upwards until there are none left.
  3. Re-boot your device.
  4. Launch Food Battle: The Game and try again.

 

Android

  1. Tap the Recents button on your Android device.  
  2. Close Food Battle: The Game
  3. Re-launch Food Battle: The Game.

If the issue keeps happening try re-starting your device.

 

If this doesn’t work make sure you have the latest version of iOS installed on your device. Also try to disable your Wifi and use 3G instead.  If your device doesn’t have 3G, please try to use another Wifi hotspot and see if it works.  Some wifi hotspots have very strict firewall settings on, which causes problems with games and apps which need the internet to work.  If your game is still crashing or not loading please contact our support team via using the form at the bottom of the page.  Try to provide as much information as possible regarding your device and what steps you have taken to fix the issue yourself.

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